Terms of Service

Overview
This website is operated by Moirai. By accessing our website or purchasing from us, you agree to these Terms of Service and our related policies, including Privacy Policy, Shipping Policy, and Returns Policy.

If you do not agree with these terms, please do not use this website.

Use of Website

You agree to use this website only for lawful purposes and in accordance with applicable laws.

You must not misuse the website, attempt unauthorized access, transmit malicious code, or interfere with its operation.


Orders & Products

All products are subject to availability.

Because Moirai offers unique, vintage, handmade, restored, and upcycled items, variations, signs of wear, and minor imperfections may be present and are considered part of the product’s character.

We reserve the right to refuse or cancel orders in cases of pricing errors, suspected fraud, stock issues, or misuse.

If payment has already been made, any approved cancellation will be refunded through the original payment method.

Prices & Payments

All prices are displayed in the selected currency and may change without prior notice.

Payments are securely processed through authorized third-party providers.

Shipping & Returns

Shipping times, delivery conditions, returns, and refunds are governed by our Shipping Policy and Returns Policy.

Customers are responsible for any customs duties, taxes, or import fees where applicable.

Privacy & Data Protection

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including the GDPR and, where applicable, the LGPD.

You may request access, correction, or deletion of your personal data by contacting us.

Intellectual Property

All content on this website, including branding, images, text, logos, and designs, belongs to Moirai or its licensors and may not be used without permission.

Limitation of Liability

To the maximum extent permitted by law, Moirai shall not be liable for indirect or consequential damages arising from the use of this website or products.

Nothing in these Terms excludes rights guaranteed by mandatory consumer protection laws.

Governing Law

These Terms are governed by the laws of Spain, except where mandatory consumer laws of the customer’s country apply.

Contact
For legal or customer service inquiries:

mymoirai.official@gmail.com